Author: Chris Federspiel

Wow. It was awesome. 16 people flew from 9 US states plus India, China, and Spain to meet in Orlando for 8 days. We’ve been in business for four years. To date, we’ve never all met in-person. Some of us have never met outside of video chat. We’ve also doubled our team size in the […]

In December 2018, Salesforce announced a new frontend developer paradigm: Lightning Web Components. But…wait a minute! Didn’t they announce Lightning Components in 2016, the new frontend framework, and VisualForce finally retired? Haha, sure, but this is Lightning WEB Components! Here’s the situation: Now we have on Salesforce frontend 3 frameworks: VisualForce Lighting Components (which if […]

Written By Kristen Hicks, tips curated by the Blackthorn team. I worked in a traditional office setting for over ten years before becoming a remote coworker. If there’s one thing I’m grateful for right now aside from healthy family, friends, and coworkers of course is that work-life hasn’t changed drastically due to recent social distancing […]

How Can Businesses Stand Out and Inspire Customer Loyalty? In January 2020, when news of a novel coronavirus started to break, it was impossible to fathom the magnitude of impact it would have on the global economy, let alone our lives. Seemingly overnight, businesses were forced to adapt and face adversarial conditions head-on. While many […]

Blackthorn Payments provides the deepest Salesforce and Stripe integration available on the Salesforce AppExchange. Because we’re a trusted, official partner to both Salesforce and Stripe, teams can feel safe knowing they’re using a solution that’s on the forefront of online payment processing and customer relationship innovation. With Blackthorn Payments, Salesforce users can manage everything Stripe offers without […]

What is QA? Quality assurance (QA) is a way of reducing bugs in products and avoiding problems when delivering solutions or services to customers. With frequent updates comes frequent testing, and we’re no stranger to the concept. Unlike other solutions who update their apps quarterly or sometimes bi-annually, Blackthorn releases monthly updates to our Events […]

I was recently on a call with the founder of a Salesforce Implementation company new to Blackthorn, explaining how our customers and our own company use our Payments app to automate our subscription billing processes. Chris. Wow. This is so intuitive and so easy. I want to use it myself, let alone offer it to […]

Businesses and organizations are looking at utilizing online events for the foreseeable future after canceling in-person events to combat the spread of COVID-19. While we know folks are dealing with more than just events right now, we want to do what we can to help make the process easier. If your organization is exploring or […]

Retail e-commerce sales are projected to make up almost 14% of total retail sales by 2021, more than doubling its contribution since 2012 (6%). But what you might find surprising is that most customers are dissatisfied with the online shopping experience. Shopkeep notes that one of the key reasons customers don’t purchase online is a […]