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  • Savvy Salesforce apps for building
    measurable | impactful | strong | lasting

    The Blackthorn Engagement Suite features Salesforce-native applications designed to level up your environment through extended functionality. Take the first step of your journey towards stronger engagement by designing your customized Engagement Suite. All in one place, always on Salesforce.

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Our Products

Event More. Manage Less.

Blackthorn Events lets you connect with customers, automate your engagement, and measure your impact directly in Salesforce. Empower your team to tell a deeper data story through sorting, filters, and clear reporting on your customer engagement.


Payday made easy.

Blackthorn Payments lets you easily set up online, subscription, and mobile payments directly in Salesforce. Empower your team with real-time data and make your payment process more accessible.


Securely in Salesforce.

Blackthorn Compliance lets you quickly find and secure sensitive data throughout your organization to ensure you stay PCI compliant. Proactively find vulnerabilities and take human error out of the equation so you can enjoy peace of mind.


Get your Message Across.

Blackthorn Messaging lets you send and receive text message communication directly in Salesforce so you can always get your message across. Automate your communications and build deeper relationships with your customers and your prospects.


Can We Complete Your Technology Stack?

Salesforce Native

Our apps are built specifically for Salesforce, built to pull critical customer engagement data through multiple channels into one primary source of truth – your CRM. Choose how to level up your environment with our extended functionality, including events, payments, compliance, digital storefront, and messaging. All in one place. Always on Salesforce.

Data Transparency

It all comes down to data. Clean data leads to clear decisions, and every decision impacts your bottom line. Each of our apps is designed with the end user in mind, built to equip your team with the tools they need to see the bigger picture behind the numbers. Get to know your customers better by supporting channels that create opportunities for significant customer interactions and in turn, true engagement data.

Customer Support

Choosing Blackthorn means choosing a team who doesn’t take your trust lightly. We stand behind our products and actively develop ever-green relationships with our clients. From onboarding and beyond, our dynamite team is active and easy to reach for any support needs.

Return on Engagement

We like to think of our apps as the ultimate customer engagement toolkit: the more you invest in building stronger, data-driven connections, the higher your “Return on Engagement.”


When it comes to customer engagement, we know it is never one size fits all. Each of our applications are designed to give you maximum flexibility and customization. Work closely with our team or one of our star partners to configure our out-of-the-box solutions into a solution that perfectly fits into your established processes.

Blackthorn By The Numbers


Customers (and counting) across Blackthorn’s Engagement Suite.


Three Billion Dollars (and counting) processed by the Blackthorn Payments App.


SMS Messages sent (and counting) since 2019 through Blackthorn Messaging.

Our Customers

Our Impact

Accounting and Finance

Put the ‘revenue’ in Revenue Cloud with the top-rated Engagement Suite for the financial services industry. Easily send one-time bills or recurring subscriptions to your client through secure links via SMS or Email and see those transactions reported in Salesforce without managing cumbersome and clunky integrations that risk data loss. Connect to your customers with personalized text messages and automate your data compliance by dropping your engagement strategies into flows. Even take payments in the field, meet your clients wherever they are, and report on those transactions in real-time no matter where you are with Blackthorn.

Automotive & Manufacturing

Connect your manufacturer, dealer, and buyer data in one place with the Blackthorn Engagement Suite on Salesforce. Whether you’re looking to connect your sales team with interested buyers by SMS, taking payments one-time or recurring payments for your services, or connecting with your brand enthusiasts at automotive shows, Blackthorn brings all of your engagement data together in Salesforce and empowers your team to deepen strategic relationships. Remove buying friction by making your data actionable and responding to customer needs in real-time with the tools designed to keep you close to your team.

Field Service Organizations

When it comes to boots on the ground, flexibility is key for field service organizations. If you support a mobile workforce, Blackthorn can empower your team to take payments in the field without calling the office or manually writing down card numbers. Whether you’re using Field Service Lighting and are looking to complete transactions related to work orders with bluetooth-enabled card readers, or you’re looking to take a payment from any screen in the Salesforce Mobile App with minimal clicks and one-button processing Blackthorn’s Payments app can support your team anytime, anywhere – directly from Salesforce.

Healthcare and Life Sciences

We know patient care is a top priority, so we work with healthcare systems to build systems that support and streamline patient communication and engagement. From direct or bulk SMS messaging, to registering for events, and remaining compliant while collecting sensitive data – Blackthorn’s got you and your patients covered.

Higher Education

Whether you’re engaging with prospective students at open days, faculty at academic conferences, or with alumni for fundraising – the Blackthorn suite can support your engagement strategy across campus and across the globe. As the Salesforce Education Partner of the Year three years running, we are confident we can help you maximize your school’s Salesforce investment. Let’s partner to transform your event and engagement data into actionable steps to support student success and enhance advancement.


As the world of education advances, K-12 schools and organizations face increased pressure to engage more fully with parents and community partners in meaningful ways, including comprehensive text messaging for urgent updates. Whether PTA meetings, community gatherings, or parent-teacher conferences, ensuring your schools are organized and have access to real-time data is easy with the Blackthorn Engagement Suite. You can even connect your tuition, field trip payment, fundraisers, and other payment processes directly to your enrolled families with up-to-the-minute reporting in Salesforce while trusting that their data is always safe and compliant with local regulations.


Using a ‘frankenstack’ to manage your events and programs is costing you more than you might think. From a frustrated staff manually syncing data between systems to donors feeling disconnected, a fragmented app-stack can cause engagement to dwindle and donations to plummet. Connect with your donors, learners, volunteers, and members at every stage of their journey, creating a seamless experience while gathering critical data directly into Salesforce. The more you know, the more you grow your constituent relationships.

Public Sector

Enhance your engagement across the board by incorporating transactional, civic, and communications data into your constituent system of record, Salesforce. Whether looking to digitize access to your public works departments via SMS or inviting residents to a town hall meeting, utilizing the Engagement Suite empowers your administration to show your constituents you know them by making data real-time and actionable. Manage complex payment processes from your social and civil service agencies without cumbersome integrations or data loss while remaining compliant with all local, state, and federal regulations by enhancing your Salesforce investment with Blackthorn.

Awards & Recognitions

Awards G2 Summer 2023
Awards G2 Spring 2023
View all Awards

Customer Testimonials

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