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Behind the Velvet Rope – Creating Unforgettable VIP Event Experiences

November 26th, 2024

This webinar, hosted by Blackthorn’s very own Michael McDonnel and Ryan O’Leary, dives into strategies for delivering exceptional VIP experiences using Blackthorn’s Salesforce-native solutions. Discover how to create tailored event access, exclusive registration processes, and…

November 2024 Newsletter

November 13th, 2024

A note from Katie on the November Release Listen to a recap from Katie Campbell, Sr. Director of Product, as she details the focus of this release and provides an update about upcoming new features.…

The Event Management Journey of PMD Alliance and Blackthorn

November 12th, 2024

Witness firsthand how PMD Alliance, one of our valued customers at Blackthorn, has transformed event organization—making it more efficient, interconnected, and data-driven. Dive into the Parkinson and Movement Disorder Alliance’s (PMD Alliance) journey below.…

Planning for Gold – Your Guide to Uncovering and Boosting Event ROI

November 12th, 2024

In this webinar, Blackthorn’s Ryan O’Leary and Michael McDonnell show how to uncover and enhance event return on investment (ROI) by leveraging Blackthorn’s real-time budget and expense tracking, automated invoicing, and financial reporting tools. The…

Message Received – Maximizing your Event Communications with SMS

October 29th, 2024

In this webinar, Michael McDonnell, Blackthorn.io’s Sales Engineer, discusses how to enhance event communication through SMS using Blackthorn’s Salesforce-native applications. He explains the advantages of SMS over email, especially for time-sensitive event updates, citing SMS’s…

Dreamforce 2024 Recap – The Impact Hub Experience

October 24th, 2024

Dreamforce 2024 was a blast, and Blackthorn ensured our VIPs had an unforgettable time at the Impact Hub! We kicked off the fun with a lively Karaoke Welcome Party, where everyone sang their hearts…

Blackthorn’s Major Release Webinar – Fall 2024

October 15th, 2024

Welcome to this recorded session. In this video, you’ll gain a comprehensive understanding of the exciting new features introduced in our Salesforce-native Events App. Advanced Visibility: Learn to create dynamic visibility and eligibility rules…

October 2024 Newsletter

October 10th, 2024

A note from Katie on the October Release Listen to a recap from Katie Campbell, Sr. Director of Product, as she details the focus of this release and provides an update about upcoming new features.…

The Power of Nonprofit Cloud: Maximize Your CRM Investment

October 10th, 2024

Salesforce offers two main products for nonprofits to manage their operations: Nonprofit Success Pack (NPSP) and Nonprofit Cloud (NPC). Where NPSP is a series of managed packages, NPC offers solutions built on the Salesforce core…

Blackthorn Bits: Mobile Check-In Attendee Alert

September 23rd, 2024

Have you ever desired real-time notifications when an attendee checks into your event? With Blackthorn, this is now a reality. Real-time alerts can be received through various platforms including Slack, text, and email. To show…

September 2024 Newsletter

September 23rd, 2024

A Note from Katie on the September Release Listen to a recap from Katie Campbell, Sr. Director of Product, as she details the focus of this release and provides an update about upcoming new features.…

Blackthorn.io Achieves SOC 2 Type 2 Compliance! 🎊

September 7th, 2024

We’re thrilled to announce that Blackthorn.io is SOC 2 Type 2 compliant! Unrelenting Security: Passing with Flying Colors The SOC 2 audit is a rigorous, multi-month process. We partnered with the industry experts at SecureFrame…

August 2024 Newsletter

August 28th, 2024

A Note from Chris on the August Release Watch Chris Federspiel, CEO & Co-Founder, in a brief video recap as he details notable enhancements and fixes made to several Blackthorn applications.…

July 2024 Newsletter

July 17th, 2024

A Note from Katie on the July Release Listen to a recap from Katie Campbell, Sr. Director of Product, as she details the focus of this release and provides an update about upcoming new features.…

June 2024 Newsletter

June 27th, 2024

Highlights We are looking for more participants in our Caching early access group. This enhancement provides faster updates to the Events webapp, more reliable syncing of event groups, and decreased page load time. Open…

May 2024 Newsletter

May 30th, 2024

Highlights Experience the power of our new caching 2.0 architecture! You can expect faster, more accurate syncing between Salesforce and your event webpages. Join our early access group now. New capacity checkpoints have been…

Integrating Blackthorn Events & Salesforce Education Cloud Timeline

May 29th, 2024

Maximizing Educational Event Outcomes with Blackthorn Events and Salesforce Education Cloud Are you looking to take your educational events to the next level? Imagine seamlessly tracking event attendees, analyzing outcomes, and driving impactful engagement. With…

April 2024 Newsletter

April 4th, 2024

Key Notes This is a 2-part release. Only install part 1 if you’re having a bug with optional processing fees OR if you want to use our Smart Scheduler in Experience Cloud. Part 2,…

Salesforce SMS Messaging

February 22nd, 2024

Salesforce SMS messaging, delivered by Blackthorn Messaging, empowers businesses to forge personalized relationships through streamlined text communication. This comprehensive, native app provides two-way SMS & MMS, automated conversation workflows, and country-specific compliance handling, allowing businesses…

February 2024 Newsletter

February 19th, 2024

Key Notes Learn how to benefit from Blackthorn Office Hours (video). Blackthorn Payments now supports high volume batch processing up to 75. Twelve updates have been added to the Storefront Webapp inventory management making…

January 2024 Newsletter

January 10th, 2024

Key Notes Blackthorn Storefront is now available with Experience Cloud and our new Lightning Web Component (LWC) release! Layout updates are required for Events with the release of the new Alternative Text for Visual…

December 2023 Newsletter

December 12th, 2023

A Note from Chris on the December Major Release Listen to a recap from our CEO as he details the focus of this release and provides an update on new features to look out for.…

A Holiday Event

November 21st, 2023

Happy Holidays from Blackthorn! Join our very own SueEllen Mang, Director of Global Business Development, for a very special holiday message. Recipe: 2…

November 2023 Newsletter

November 15th, 2023

A Note from Chris on the November Release Listen to a recap from our CEO as he details the focus of this release and provides an update on new features to look out for. Release…

Infrastructure Enhancements

October 11th, 2023

We’ve been on an incredible journey of expansion and change over the last eight years with Blackthorn Events. It’s a natural step for businesses like ours, as we scale, to continually update and enhance our…

September 2023 Newsletter

September 22nd, 2023

A Note from Chris on the September Release Listen to a recap from our CEO as he details the focus of this release and provides an update on new features to look out for.…

AWS Placement Groups | The Lego Analogy

September 6th, 2023

AWS has a lot of exciting features that you can utilize while building highly optimized applications. In this article, we’ll explore Placement Groups and their strategies to architect better-optimized applications, looking at it from a…

Payment Gateways

April 24th, 2023

Stripe Checkout Expand your Global Reach Introducing Stripe Checkout for PayLink. Offer customers a quick, seamless checkout experience optimized for their device and location. Support More Currencies & Languages 25+ languages and 135+ currencies…

Evolve Vacation Rentals

April 22nd, 2023

Evolve Before Blackthorn Payment processing is a big part of Evolve’s services and success, and team members often help the homeowner set up how they’re going to send and receive money during the onboarding process.…

Mobile Payments App

February 15th, 2023

Mobile Payments App Use Blackthorn’s Mobile Payments App in Salesforce’s Field Service Lightning Mobile, Salesforce Mobile, and more. Find it on the AppExchange Streamlined Process Start from Salesforce Mobile or Field Service Mobile. One…

Meet Thornie

February 15th, 2023

Meet Thornie! Pronouns: He/Him Traits: Smart, sociable, brave, happy, curious, adventurous, innovative, goofy, empathetic, flexible Meyers-Briggs: ESTP Favorite Song: Roar – Katy Perry Catchphrase: “Two enthusiastic claws up!” “ROAR” Thornie is our quirky and enthusiastic…

Example of a Live Embedded Event

February 14th, 2023

This is an example of a live event that is embedded into a web page. You can see there are interactive tabs for navigating between the event Overview, Attendees, and Contact Us. An easily accessible…

Event Management Tip: Attendee Experience

April 17th, 2022

  This event management tip focuses on the importance of the attendee experience. An event attendee experience is the sum of all direct and indirect experiences at an event. People may forget facts but the…

How to Create An Attendee Survey For Events

April 14th, 2022

How do you measure event success? Well, attendee feedback is the best way to gauge what went right and wrong during an event. Getting feedback from attendees allows adjustments to be made for future events…

Need Some Event Tracking Examples?

April 11th, 2022

Event tracking can most easily be done with Google Analytics tools that are free – or paid. Obviously, the paid tool is going to give you more information you need to get the best implementation…

Alumni Relationships and Database Software

April 9th, 2022

The Benefit of Alumni Connectivity Alumni connections can be the backbone of your university. Who better to promote the success of your current students than students who have previously attended and graduated successfully? After entering…

Event Check-In Tips and Best Practices

April 2nd, 2022

When it comes to fundraising events or events for organizations of any kind, there’s a lot of information out there. But one of the most important tips that most people do not learn is that…

Suggestions for Your Onsite Event Check-In Day

March 31st, 2022

When you plan an event, it’s not enough just to plan the event itself such as the type of event, the type and location of the venue, the speakers, entertainment, refreshments, and other details. It…

QR Codes in Event Check-Ins

March 30th, 2022

QR codes are quickly becoming a popular way for people to check in to events. By scanning a QR code with their smartphone, attendees can quickly and easily check in to an event. This can…

Event Check-In Ideas: 6 Things to Plan Correctly

March 28th, 2022

Event planners say that in the mind of the guests at your event, it’s the check-in that is the first step of the event. It offers guests a first impression of your event, and sets…

Templates for Event Registration Pages

March 26th, 2022

Organizing an event can be a lot of work. One of the most important steps is setting up registration and ticketing so that people can sign up and purchase tickets. There are a few different…

Event Registration Covid-19 Safety Considerations

March 26th, 2022

As an organizer, you may be confronted with a whole series of new challenges in the “new normal”, ranging from complying with Covid-19 safety and social distancing regulations to marketing your event in a much…

Event Registration with Payment

March 25th, 2022

Deciding on the type of event you will have is just the first step in the long business process for creating and planning an event that is successful. Luckily with information technology and content management…

Registration Forms for Conferences and Events

March 24th, 2022

In order to have successful events or conferences, some form of registration is needed for various reasons. It is essential to a business or organization to know who is coming to their event. Knowing how…

The Most Common Event Registration Mistakes

March 23rd, 2022

Event managers often make several common mistakes when designing and implementing an event registration process, which is done through careful research of trends and challenges in event management. Event planning is a complex project with…

Why Is Event Registration So Important?

March 22nd, 2022

Event registration is a vital process for successful event planning. It only takes a few off-putting experiences to forego attending at the beginning of an event entirely. Due to this, it’s recommended that a business…

Best Practices for a Successful Event Registration Desk

March 22nd, 2022

Conferences and events measure their success with three things: participant satisfaction, the actual production, and the ability for customers to make business contacts during these events. There is a lot of planning involved in events…

Event Registration Best Practices for Higher Education

March 21st, 2022

Planning professional events is difficult enough when it comes to a workplace or conferences, but for higher education, it can prove even more intense. Higher education and learning services are essential to finding a career,…

Event Registration Best Practices for Nonprofits

March 21st, 2022

Time and donor money goes into every event, but what goes on behind the scenes is more impressive. If you want to learn how to generate engagement, and to promote high event registration, you must…

Best Volunteer Management Software for Nonprofits

March 20th, 2022

If you are running a volunteer program for your nonprofit organization, you will find the best volunteer management software indispensable. These are programs designed to help organizations efficiently keep track of their volunteers while providing…

What Type of Nonprofit Webinar Software Are You Using?

March 18th, 2022

Isn’t it interesting that a decade ago very few nonprofit organizations used nonprofit webinar software but now none of them can do without it? Face-to-face peer-to-peer meetings don’t happen as much as they used to…

Best Nonprofit Accounting Software for Non-profit Organizations

March 18th, 2022

Non-profit organizations can benefit from the best nonprofit accounting software for their accounting needs because it saves time and resources. A non-profit organization should have reliable software that will track all accounting in an easy-to-understand…

The Know-Hows of Salesforce Nonprofit Volunteer Management

March 16th, 2022

Salesforce is a cloud-based platform that facilitates the seamless management of volunteers, donations, and associated tasks. As Salesforce continues to grow in popularity amongst nonprofits, it can be helpful to have a sound understanding of…

Nonprofit CRM Software

March 15th, 2022

When it comes to choosing interactive management solutions for a nonprofit organization, it can be tricky. Looking through FAQs, pricing, needs, and features, it can get complicated. You may not even be sure what your…

Nonprofit Email Solutions

March 14th, 2022

When it comes to online fundraising for nonprofit organizations, administrative and marketing staff may have no idea where to begin. Whether your nonprofit works in schools, in one country or two, whether it has employees…

There’s More to Nonprofit Payments Software Than You Think

March 14th, 2022

Once your nonprofit organization has created an online community and a product (business), start thinking about accepting payment online. The modern day cash register is a payment software that is able to accomplish a lot…

Student Recruitment Events

March 10th, 2022

Student recruitment events such as job and career fairs can be a great way of recruiting students for a particular college and/or introducing them into the workforce. As a high school student, they need direction…

University Alumni Events

March 9th, 2022

The alumni community of an institution is a large network of professionals in several fields of study. The advantage here is that all of them already share the same background. If they seek employment opportunities,…

Student Engagement Events

March 8th, 2022

For higher education professionals, it is important to host student engagement events to help students stay motivated in their university work and engaged with their fellow classmates. Moreover, these events also help students discover extracurricular…

Are You Providing Your Best Student Life Events?

March 7th, 2022

What kind of life do you offer the students on your campus? What does their student life include? What is campus life like to new students? How can students enjoy life more at your school?…

Salesforce PCI Compliance

March 2nd, 2022

Ensure Salesforce PCI Compliance and Data Privacy with Blackthorn Compliance Do you need to ensure Salesforce PCI compliance and data privacy within your organization? Look no further than Blackthorn Compliance, the ultimate solution built…

Events Checkout 2.0 is here! | October 2021 Release Webinar

March 1st, 2022

In case you missed it, check out our October 2021 Events Release Webinar featuring Matt Frank, Director of Tech Evangelism, Chris Federspiel, Founder and CEO, and Daniel Sanchez, VP of Engineering. Our team does a wonderful…

Webinars: 5 Ways to Fuel your Funnel

March 1st, 2022

In this quick video, you’ll learn 5 quick tips to fuel your funnel and up your webinar game. Our Director of Tech Evangelism, Matt Frank, gives you the tips and tricks you need to take…

Simplifying Virtual Events Starts in Salesforce

March 1st, 2022

In this quick video, you’ll learn how much easier it is to run your virtual events by starting them directly in Salesforce. Our Director of Tech Evangelism, Matt Frank, gives you the tips and tricks…

Salesforce Events App Boosts USC Marshall

February 28th, 2022

Modernize Recruitment with a Salesforce Events App: USC Marshall’s Quest for Efficiency Using a third-party event solution outside of Salesforce to plan and run events, USC Marshall staff members found little to like in using…

Complete Multi-Language Translation for Event Pages and Registration

February 28th, 2022

If you’re hosting events across the globe with individuals of different nationalities and languages, multi-language support is a must. Help your event attendees avoid confusion and frustration by offering event landing pages and online registration…

New Brand. Same Company. Next-Level Support

February 28th, 2022

Wow! Over the last 18 months we’ve received amazing feedback from you, our customers and partners, about and how our apps are making payment processing and event management easier. Your success is what drives…

SPCA International

February 28th, 2022

About SPCAI There’s nothing quite like the bond between animals and humans. Pets provide comfort, security, and strength, especially during tough times. This bond is uniquely universal; shelters and volunteer groups of all shapes and…

Global Payments Options with Stripe Checkout for Salesforce

February 28th, 2022

We’re obsessed with making accepting and processing payments in Salesforce fun and easy. A big part of fine-tuning and expanding our payment offerings has been helping customers increase their checkout conversions and enhance their buyer…

Wiring up Lightning Web Components #1

February 28th, 2022

In my previous post I investigated the basic structure of Lightning Web Components. Now I’m going to dig deeper into one of the very crucial aspects of the framework: how you communicate with the…

Meet the Event Wizard

February 28th, 2022

March was a monumental month for Blackthorn. After months of development and countless iterations, we released the Event Wizard for Blackthorn Events. Meet the Event Wizard Inspired by our customers’ feedback,…

The Top Event Planner Associations by Industry

February 28th, 2022

Event planning organizations are a phenomenal resource for education, networking, certifications…the works. Like our events app Blackthorn Events we’re all about saving you time. Don’t know which one is for you? Here’s…

Take ACH Payments in the Blackthorn Virtual Terminal

February 28th, 2022

Give your customers the flexibility to make payments with both credit cards and ACH while taking PCI-compliant payments directly from your Salesforce application using Blackthorn Payment’s updated Virtual Terminal. The addition of ACH to…

Level 3 Processing

February 28th, 2022

Need to send Level 3 card data? Blackthorn Payments supports “level 3 processing” via Stripe In short, level 3 gets you the best processing rate available by providing the gateway and processor full transaction…

Pledge 1%

February 28th, 2022

“There’s no prize for the richest person in the graveyard” is one of my favorite expressions. I believe an allocation of funds should go to helping others and our planet. As such, Blackthorn is…

Salesforce Education Summit 2021 Demo Jam

February 28th, 2022

Blackthorn Events recently participated in Salesforce Demo Jam as a part of the Salesforce Ed Summit 2021. See the winning presentation and learn more about the number one events platform on the Salesforce AppExchange!…

How to Run Hybrid Events Using Salesforce

February 28th, 2022

Event planners and tech-savvy marketers rejoice! The light at the end of the virtual-only-events tunnel is here. A lot of organizations are combining virtual and in-person formats to maximize results. If you haven’t already,…

5 Virtual Holiday Experiences for Teams or Customers

February 28th, 2022

Being part of a team that’s always been 100% remote, I cherish the times we get to connect virtually. Our team gets together via Zoom every Friday afternoon for a Happy Hour game. Last…

IAB Replaces Four Event Apps with One: Blackthorn Events

February 28th, 2022

Stats: 4 apps replaced: Fonteva, Cvent, Attendify, and Eventbrite (in-progress) 700 person conference delivered with Blackthorn Mobile Check-in and My IAB 626 meetup requests facilitated at the Direct Brand Summit through the mobile…

Thoughts on our first company trip

February 28th, 2022

Wow. It was awesome. 16 people flew from 9 US states plus India, China, and Spain to meet in Orlando for 8 days. We’ve been in business for four years. To date, we’ve never…

Lightning Web Components are exciting!

February 28th, 2022

In December 2018, Salesforce announced a new frontend developer paradigm: Lightning Web Components. But¦wait a minute! Didn’t they announce Lightning Components in 2016, the new frontend framework, and VisualForce finally retired? Haha, sure, but…

Four Tips To Bring Teams Together When You’re Apart

February 28th, 2022

Written By Kristen Hicks, tips curated by the Blackthorn team. I worked in a traditional office setting for over ten years before becoming a remote coworker. If there’s one thing I’m grateful for right…

Stripe and Salesforce Integration: Blackthorn Payment Processing

February 28th, 2022

Blackthorn Payments provides the deepest Salesforce and Stripe integration available on the Salesforce AppExchange. Because we’re a trusted, official partner to both Salesforce and Stripe, teams can feel safe knowing they’re using a solution that’s on…

Scaling Billing In Salesforce for SaaS Companies

February 28th, 2022

I was recently on a call with the founder of a Salesforce Implementation company new to Blackthorn, explaining how our customers and our own company use our Payments app to automate our subscription billing…

Spreedly & Plaid

February 28th, 2022

Plaid Integration: Let customers connect their bank accounts faster so you can get paid faster. Plaid makes it much easier to pay by simply and safely connecting bank account information, decreasing the need for…

Salesforce Communities Billing or Subscription Portal

February 28th, 2022

We™re getting a lot of inquiries to have a ˜Billing Portal™ run out of Salesforce Communities. There are a number of approaches to achieving this. Many can be done with our app, Blackthorn…

Blackthorn.io is a Certified Great Place to Work!

February 28th, 2022

Blackthorn.io Earns 2021 Great Place to Work Certification New York, NY Blackthorn.io is proud to now be Certified as a Great Place to Work! The prestigious award is based entirely on what current…

CDL Legal

February 28th, 2022

CDL Legal Before Blackthorn Taking payments from drivers for services was clunky. It was mostly a manual system that could not be automated. Customer service from their previous vendor was poor – the answer to…

Salesforce Payment Processing with PayLink

February 28th, 2022

Salesforce payment processing with PayLink offers a seamless, mobile-responsive payment request feature that simplifies the transaction process, ensuring ease-of-use for your customers. Built natively in Salesforce with Stripe Checkout, PayLink offers secure exchange to the…

The new Events Health Check page is live!

February 25th, 2022

Salesforce permissions can get very complicated, very quickly. Diagnosing user, object, and page permissions can be frustrating, so in our August Events Release, we created a simple Health Check Page to make troubleshooting an absolute…

Interactive Advertising Bureau

February 25th, 2022

IAB Before Blackthorn When IAB first discovered Blackthorn, they were using four separate apps some native to Salesforce, others not to manage all aspects of ALM. Attendee and conference information was scattered across those platforms,…

Blackthorn’s Commitment to Stability & Quality

February 25th, 2022

Dear Blackthorn customers and partners, We are now in our sixth year, we have 500+ customers, two core products, a stack of customer use cases, very high spikes of transaction rates (API calls), and more…

Finding your “Return on Events” Mindset

February 24th, 2022

In this quick video, you’ll learn how to find your “Return on Events” mindset, focusing on how virtual events can be a powerful tool in your business arsenal. Our Director of Tech Evangelism, Matt Frank,…

The Ultimate Hybrid Events Guide (Version 1)

February 24th, 2022

In August 2020, global events company, Identity Group, released a study. They wanted to know what event type works in a post-pandemic world and who would attend them. As you’ll guess, this research made headlines,…

Blackthorn.io Acquires PCIFY

February 24th, 2022

Data Breaches and Settlements Cost Companies More Than $1.5 Billion. Blackthorn.io Acquires Compliance So Customers Can Master the Art of PII Whac-A-Mole on Salesforce Updated on October 22, 2021 It’s official: We’re changing our name.…

PCIFY is Now Blackthorn Compliance

February 24th, 2022

In July, we celebrated a huge milestone in our company’s history; we acquired PCIFY, a native-Salesforce application that helps businesses using Salesforce stay PCI compliant by actively monitoring and safeguarding their customer data. As a…