Customers can now connect with directly to get their questions answered in real-time.

New York, Oct 22, 2021, a leading developer of Salesforce-native apps, announced it has embedded AppExchange Chat functionality within Blackthorn Events, Blackthorn Payments, and Blackthorn Compliance on Salesforce AppExchange, empowering customers to connect with Blackthorn experts in real-time and make better business decisions. Along with delivering more personalized experiences, AppExchange Chat provides Blackthorn the opportunity to address unique challenges events, payments, and compliance professionals may be facing to ensure they choose the right solution for their needs.

Now customers can get their questions answered directly by Blackthorn experts without even leaving their AppExchange listing.Blackthorn EventsBlackthorn Payments, and Blackthorn Compliance are currently available on AppExchange.

Blackthorn’s suite of Salesforce-native applications provide companies with the acceleration and streamlined innovation they need to scale and fully unite their CRM with their events, payments, and compliance data for an unparalleled view of customer interactions.

Comments on the News

“We’re delighted to offer our customers an immediate and personalized channel to get their questions answered,” said Stuart Croft, CRO of Blackthorn. “AppExchange Chat and the connectivity it affords is the perfect extension of our mission to make our apps approachable and ridiculously easy to consume.”

“AppExchange has always brought partners and customers together and now the addition of AppExchange Chat connects our ecosystem in real-time,”said Woodson Martin, GM of Salesforce AppExchange. “With this feature, customers can leverage [Blackthorn’s] expertise to accelerate their digital transformations with confidence.”

About Salesforce AppExchange 

Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies, developers, and entrepreneurs to build, market, and grow in entirely new ways. With more than 6,000 listings, 9 million customer installs, and 117,000 peer reviews, AppExchange connects customers of all sizes and across industries to ready-to-install or customizable apps and Salesforce-certified consultants to solve any business challenge.

Additional Resources

Salesforce, AppExchange, and others are among the trademarks of, inc. gives companies the freedom to focus on customers instead of processes with award-winning native-Salesforce applications. As the 2020 ISV Partner of the Year for Education, NGO, and Cross-Industry in AMER, EMEA, Blackthorn is committed to providing the best product functionality across all industries. Whether you’re looking to adopt a Return on Event mindset through live and digital events, mitigate compliance risks, or ensure your organization can take payments quickly and securely from anywhere, Blackthorn is the ISV partner for your #digitalacceleration.

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