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Government | Use Cases

  • Encourage constituent engagement through community events, forums, and citizen activities that support your goals for civic involvement – all managed in Salesforce, your citizen database of record.
  • Target specific stakeholder groups with curated invitations to provide high-touch service to all constituents.
  • Report on sentiment of initiatives and government offerings through post-event surveys.
  • Track civic engagement at community festivals, including taking donations for registration or entry.
  • Send direct SMS communications to constituents to highlight upcoming events, important deadlines, voting registration reminders, or emergency community alerts.
  • Ensure citizen databases comply with PCI and PII standards with Blackthorn Compliance. Detect and delete patterned, errant data before it enters your system.
  • Payout management and track payouts directly in Salesforce.