Skip to main content

Welcome to Blackthorn Support

How can we help you succeed today?

Just getting started?

Check out our Training & Learning Hub to discover Blackthorn at your pace.

Want to Engage Our Support Team?

Blackthorn has dedicated experts that are trained to address your specific needs. Please select the solution that best addresses your inquiry.

Office Hours

Visit our calendar for a session that works for you.

Best path to…
  • Ask about use cases
  • Ask how a feature works
  • Prep for your first event
  • Learn best practices
15 MINUTE SESSION
30 MINUTE SESSION
APAC 15 MIN SESSION
APAC 30 MIN SESSION

Submit a Case

Open a support case with our product engineers.

Best path to…
  • Solve issues with App install or setup
  • Fix an App or feature not working as expected
  • Solve an urgent issue impacting service
REQUEST SUPPORT

Visit our main support page for more.

Looking for more? Visit our support community page for…

VISIT COMMUNITY
  • Documentation
  • Help articles
  • Roadmap
  • Case management
  • Subscription management