This group will be instrumental in helping us better understand our customers’ needs and how Blackthorn can help. We are grateful for their time, energy, & contributions. Welcome to the Board! 🌟
Haley Gould, Smith College | Becky Johnson, Purdue for Life Foundation | Dr. Sarah Wieland, University of Arizona | Evan Thrailkill, University of Alabama at Birmingham | Jeremy Zahrte, University of Colorado Boulder | Christina Yue, University of Kentucky Alumni Association | Erin Howard, The Ohio State University | Val Turner, University of Northern Iowa | Brian Burkett, University of North Dakota | Allye Bodholdt, Iowa State University Foundation | Nancy Huemer, Barnard College | Dr. Mark Walcott, Emory University | Ashley Zesinger, University of Tennessee, Knoxville | Naomi Mekeel, University of Pittsburgh | Giorgio Montenegro, Miami Dade College | Kylan Marsh, Colorado State University | Ashley Giles, Texas A&M University | Alexa Wester, University of Michigan | Anthony L’Heureux, Southern New Hampshire University
Remember, we always welcome product input from all of our customers via our ideas portal.
Default ticket selection: Help your attendees zoom through registration!
Event Organizers can use the new Event Item’s Default Quantity Selection field to define the default quantity for Tickets, Guest Tickets, or Products that are automatically added to the cart when an Attendee reaches the ticket selection step.
When an organizer enters a value in the Event Item’s Default Quantity Selection field, and the Event Item isn’t sold out, the default quantity is automatically added to the cart the first time an Attendee reaches the ticket selection screen.
IMPORTANT NOTE: If a potential Attendee receives an invitation with an AttendeeLink and goes to the Event webpage from the AttendeeLink to purchase Tickets, Guest Tickets, or Products, the current behavior will occur. The new Default Quantity Selection functionality will not be applied, and the Default Quantity Selection value will not be added to the cart.
Encourage attendees to share your event on social media.
Click the Share button to generate a URL for Attendees to share Events on LinkedIn, X/Twitter, or Facebook. The shareable link includes metadata like image, title, and description.
Clicking the Share button opens a window with a sharable link and buttons for each platform. When you click the LinkedIn, X/Twitter, or Facebook button, the following happens.
New Zoom option.
The new Include Zoom URL In Calendar Description field was added to the Event object to allow users to show/hide Zoom links in the invite’s Calendar Description field after an Attendee clicks the Add to Calendar button. If Include Zoom URL In Calendar Description = “True” (checked), the Calendar’s description will include text similar to “To join the meeting directly, click here: https://zoom.com/url/to/meeting.” NOTE: Attendees who join via the direct Zoom link will NOT have their attendance status updated in Salesforce.
For more information on these enhancements and a full list of bug fixes, please click on the Events Release Notes button.
Events Release Notes
Transactions: When a partial refund is issued for a Transaction, the refunded Transaction’s Amount reflects the correct amount, and the Transaction’s Payment Status is set to “Partially Refunded.” Previously, a refund Transaction was created for the full amount of the original Transaction, and the original Transaction’s Payment Status was incorrectly set to “Refunded.”
Authorize.net: If a user tries to save a new Payment Method with an incorrect zip code on an Authorize.net gateway, they will receive an error message letting them know that the Address Verification Security (AVS) failed and the Payment Method will not be saved. Previously, users received a confusing error message.
For more information on enhancements and a full list of bug fixes, please click on the Payments Release Notes button.
Payments Release Notes$50 gift cards were sent to 10 lucky winners last week. Thank you to everyone who participated! Your feedback helps us prioritize our product development efforts.
Secure your spot now for our upcoming webinar in the series on Monday, 11/26 at 2PM EST! >> Behind the Velvet Rope: Creating Unforgettable VIP Event Experiences
If you’ve missed the first few webinars in the new Blackthorn Webinar series, don’t fret! We have you covered with the recordings of each – stay informed on our latest and greatest features and enhancements!
Watch the recording now:
>> Crafting Connections: Unleash the Full Potential of Event Builder
>> Message Received: Maximizing Your Event Communications with SMS
>> Planning for Gold: Your Guide to Uncovering & Boosting Event ROI
Blackthorn is exhibiting as a Silver Sponsor at AASP Summit 2024 in NOLA this week! Come visit us at Booth #309.