A note from Michelle Petrel on the January release.
Listen to a recap from Michelle Petrel, Sr. Product Manager, as she details the focus of this release and provides an update about upcoming new features.
ICYMI | Blackthorn + Salesforce Ben Blog
We’ve partnered with the website Salesforce Ben and written a blog about using Agentforce for event management. “5 Ways Agentforce Simplifies Event Administration”.
Agentforce, when used with a Salesforce-native solution like Blackthorn Improves efficiency, engagement, and data management across sectors, offering a more streamlined approach to event planning within Salesforce, and enhances event planning and administration within Salesforce, making processes faster and more efficient for event planners across different sectors.
- 5 Uses Cases
- Automated Event Creation and Management
- Real-Time Attendee Support
- Personalized Event Journeys
- Post-Event Analysis and Insights
- Streamlined Event Logistics Automation
January Release Notes
Events
Customizable Fields on the Mobile Check-In App
Event organizers can use our new Attendee field sets to customize the information that the event staff will see on the Attendee details page during Attendee and Session Attendee check-ins, improving the relevancy and efficiency of the check-in process.
Streamline the Free Event Registration Experience
The new Event Settings’ Remove Info Page for Free Event field allows users to remove the contact information/payment details page for free Events when attendee contact information is sufficient. Note: Current users may need to manually add the Remove Info Page for Free Events field to the Event Settings page layout.
Event Group Calendar Translations
The Event Group Calendar UI now supports our language selector for automatic, dynamic translation.
Events Release Notes
Mobile Payments App
As part of the January 2025 release and in preparation for the next Mobile Payments app update, the Confirm Payment Intents (bt_stripe__Confirm_Payment_Intents__c) field will be automatically added to the Blackthorn Payments | Mobile Settings custom setting. Once the feature is live, the Payment Intent process will be streamlined to reduce the number of API calls made to Stripe.
Payments Release NotesNews & Events
We’re sponsoring! INSPIRE 2025: Affinaquest Advancement Users Conference Jan 29, 2025-Jan 31, 2025.
Join us for our first sponsorship event of the year in Scottsdale, AZ! Blackthorn is excited to connect, ‘inspire,’ and engage with our friends in Advancement. Secure your spot.
We’re sponsoring! 2025 Meeting of the Minds - West Coast
We hope to see you at this sold-out conference on February 5 – 7, 2025 to celebrate Annual Giving and Advancement Services. Swing by and say hi!
We are Groundbreakers! Join us March 10-12, 2025 at McCormick Place, Chicago IL for Salesforce Education Summit 2025.
Get ready for EDUSummit 2025 with 90+ sessions and hands-on workshops. We are sponsoring so look for us on the show floor and discover how Blackthorn and Agentforce work together to drive event management success. See you there!
What’s better than Snow and Salesforce? Bringing it all together at Snowforce 2025 on March 20!
Let’s ski, learn, and experience together at Snowforce 2025 in Utah this March. As a sponsor, we are excited to share insights, networking, and market trends with other likeminded Salesforce professionals.
Welcome New Blackthorn Partner Zuri Group!
Customer Support Office Hours
Do you have questions, need help with app setup, or want to discuss specific use cases? Join our daily Office Hours (Monday–Thursday) to connect directly with our onboarding and enablement team. Whether you need 15 or 30 minutes, we’re here to guide you through Blackthorn Apps’ out-of-the-box features and help you optimize our tools to fit your needs.
👉 Book Your Spot Today
Help Us Improve Your Event App Experience
We’d love to hear from you:
- What’s taking more time than it should when creating or managing events?
- What’s been difficult to coordinate with your team or stakeholders?
- What could make the attendee experience even better?
Your insights help us uncover opportunities to make your work easier and your events more impactful. Whether it’s simplifying workflows or enhancing experiences, we’re here to listen and take action.
Let’s work together to keep improving Blackthorn Events—your challenges inspire our best solutions!
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