The CT Paid Leave program provides income replacement benefits to people who have qualifying reasons. The organization is funded through a small contribution of 0.5% from worker paychecks, currently processed through Blackthorn Payments.
CHALLENGES:
Trouble processing the sheer volume of payments successfully
ACH transfers were being blocked, causing customers to be flagged and repeatedly blocked for all new payments.
SOLUTIONS:
Blackthorn Payments (+ Payments Community)
Collaborated with our partner Stripe to ensure ACH transfers were not blocked and customers experienced seamless transactions
