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I just have to give a HUGE shoutout to Jared and the entire Blackthorn team for their amazing help and outstanding customer service. The open office hours are such a game changer for me and my team. To be able to hop on and sort out a question that has been stumping me for days…in less than 15 minutes…is THE BEST. While their written material is helpful, the fact that I can reach out and get on the calendar of an expert in the same day is unreal. This platform has its quirks, but the customer service piece alone is keeping me in the game and committed to learning how this product can continue to grow and help our organization.
What I got [from Blackthorn Events] was 100 times better than what I thought I was getting. And it’s been your team that makes that so, and I am telling you that this product is great.
G2
AppExchange
Blackthorn is an amazing company to work with. I installed the payment app, and I got it configured in less than an hour, fully connected to Stripe and making test transactions. The documentation was so straightforward I didn’t even need to have any consulting company implement it or help, which was refreshing since, in the past, I have had some AppExchange apps that required paid implementation and lacked clear easy-to-follow documentation.
Because of Blackthorn’s full integration with Salesforce, we’ve been able to streamline numerous payment processes resulting in efficiencies and improved customer experience. Our payment processes now scale with our growing business.
We like Blackthorn Payments because it provides us with the ability to build any process and integrate payment in whatever way we want… Blackthorn Payments is incredibly flexible and that’s why we like it.
G2
AppExchange