Why do organizations switch away from EventSpark?

The most common reasons companies switch from EventSpark are the lack of SMS or text messaging, Salesforce’s standard 5,000-email-per-day sending limit with no alternate delivery path, manual contact matching for new registrants, and the need for a unified registration flow across multi-day events rather than a separate record per day. Most of these show up gradually, as an event program adds more events per year or more touchpoints per event, rather than all at once. Blackthorn Events is an alternative that has SMS text messaging and no daily email cap.